Assessor Resource

TLIL4084A
Control daily tram/light rail operations

Assessment tool

Version 1.0
Issue Date: May 2024


Work involves the application of routine operational principles and procedures to the monitoring and control of daily tram/light rail operations.

This unit involves the skills and knowledge required to monitor and control daily tram/light rail operations in accordance with organisational procedures, regulatory requirements and codes of practice. It includes monitoring tram/light rail operations, dealing with disruptions or delays and completing documentation.

Licensing, legislative or certification requirements are not applicable to this unit.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Nil

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

required knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement.

Assessment must include exercises that demonstrate competent performance of the following in a range of situations:

identifying organisational documentation related to tram/light rail operations

implementing contingency plans for unplanned events

following documentation procedures to organisational standards.

Context of and specific resources for assessment

Performance is demonstrated consistently over time and in a suitable range of contexts.

Resources for assessment include access to:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

an appropriate range of relevant operational situations in the workplace.

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.

Method of assessment

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests.

Practical assessment must occur:

through appropriate activities in a simulated environment, and/or

in an appropriate range of situations in the workplace.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the knowledge and skills required for this unit.

Required knowledge:

Communication protocols for relevant personnel and authorities

Electrical system

Familiarity with depots working

Location of tram/light rail and heavy rail interfaces

Organisational procedures for monitoring and controlling tram/light rail operations

Regulatory requirements

Road rules and traffic signalling system requirements

System geography and limitations

Required skills:

Communicate effectively with others when monitoring and controlling tram/light rail operations

Read and interpret instructions, procedures, and information relevant to monitoring and controlling tram/light rail operations

Work collaboratively with others when monitoring and controlling tram/light rail operations

Work systematically with required attention to detail

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Tactical situations may include:

early running, late running, very late running

emergency

ghost trams

no layover

no vehicle assigned to a run

stopped vehicle

ticket machine alarms

vehicle not assigned

vehicle off route

Disseminating advice may include:

disruption notification service (DNS)

passenger information display system (PIDS)

passenger information system (PIS)

public address (PA) announcements

radio

short message service (SMS)

telephone calls

Appropriate personnel may include:

council representatives

customer service staff

depot foremen

depot starters

electrical service provider representatives

help desk foremen

line officers

managers

network controllers

network officers

road traffic authorities

rolling stock breakdown crews

shift managers

track maintenance crews

tram/light rail drivers

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Matters for attention book, daily notices and any other documentation are checked for possible impact on daily tram/light rail operations 
Current status of tram/light rail operations and tactical situations are identified in accordance with organisational procedures 
Any problems or delays are identified and current situation is noted in accordance with organisational procedures 
Communication with appropriate personnel is established and/or maintained in accordance with organisational procedures 
Disruptions, delays or potential delays are identified through notices or information from appropriate personnel or authorities 
Contingency plans are developed and implemented to cater for unplanned events in accordance with organisational procedures 
Tram/light rail service is adjusted to meet operational and customer service requirements 
Availability of resources to implement contingency plan is confirmed with appropriate personnel and resources are allocated in accordance with organisational requirements 
Where non- routine delays occur advice is disseminated in accordance with organisational requirements 
Out of course delays and disruptions are documented in accordance with organisational procedures 
Completed documentation is filed and stored according to organisational requirements 

Forms

Assessment Cover Sheet

TLIL4084A - Control daily tram/light rail operations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIL4084A - Control daily tram/light rail operations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: